Terms and Conditions
Last updated: Oct 23, 2021
Welcome to www.aristars.lk, the Online Purchasing Gateway of Aristars Mart (Pvt) Ltd. The aristars.lk offers this website, including information, tools and services available on this Site to you, as a User of this Site, subject to your acceptance of all terms, conditions, policies and guidelines stated herein.
By visiting and using our tools on this website or any part thereof and purchasing any of the goods from us thereby, you are engaging in our service and agree to be bound by the terms, conditions, policies and guidelines stated herein. Please therefore read these terms and conditions of service carefully before accessing or using this website. If you do not accept all the terms and conditions of this website, please refrain from accessing this Site or using any of the services available herein.
We reserve the right to update, alter or replace any part of the terms and conditions stated herein by posting updates and/or alterations in our website, which you are expected to review or check for such current versions of the terms of service periodically or before usage. Any new feature or tools which are added to the current site shall also be subject to the terms and conditions of service. Your continued access or usage of this website following the posting of any alterations constitute acceptance of such alterations as well.
2. Product Information
www.aristars.lk endeavours to ensure maximum accuracy with regard to information displayed on our Site. However, www.aristars.lk does not guarantee that product descriptions or other contents of this site are absolutely accurate, complete, current or entirely free of errors. The product description provided on this site is only for general information and may contain information that is not current or updated and should not be relied upon as the only basis to arrive at conclusions without consulting or obtaining more accurate, complete and up-to-date information from us using the contact details provided herein. If a product offered by www.aristars.lk is not in accord with the description on the website, the customer concerned should inform us within 24 hours of receipt and return it in unused condition within two days of delivery.
3. Product pricing
The prices for all the items mentioned at www.aristars.com are fixed prices and are not negotiable. An additional minimum amount of Rs.250/- will be charged as delivery charges, which amount will vary based on the location of the delivery address.
The price of an item sold through www.aristars.lk cannot be confirmed until the items are ordered by the customers. Even though every effort is made to have accurate price details, certain items could be mispriced due to human errors or delays in updating the revised prices. If the new price is higher than the mentioned price, you will be free to request cancellation of the order or to opt for other items within the price of the item previously ordered. We will not cancel or deliver the item without your confirmation about the new price, and all cancellation of items will be duly notified.
4. Return and Refund Policy
Only items not in accord with product description on the Site or found to be defective or damaged at the time of opening the package will be accepted for replacement. In the event of any item found to be damaged during delivery, and we do not have stocks from the same item to arrange a replacement, the particular amount will be refunded.
Even if delivery of the selected item is cancelled, you will be given the option to order any other available product up to the value of the item previously ordered. If no such options are available or chosen by you, we will immediately transfer your money back to your bank account/credit card account submitted by you. All refunds will be processed within 4-5 working days. Processing refunds back to your bank account / credit card account may require additional time depending on the respective bank due to its own operational time for which www.aristars.lk will not be responsible.
5. Using Accounts
It will be the sole responsibility of users of this site to keep their passwords and other account information in relation to www.aristars.lk, and to keep their computer used to log on confidentially. You are solely responsible for all the activities done via your www.aristars.lk account or the password.
6. Who can buy through our Website?
The www.aristars.lk can be used by anyone with a valid credit card with the payment limit sufficient enough to buy the selected item and to buy any product available on the site. Those who are under 18 years are only allowed to buy through parents or guardians. The www.aristars.lk holds the rights to reject the service, terminate user accounts, remove or edit contents or cancel orders at any time without notification.
Delivery of any item/items is limited within Sri Lanka and within accessible areas of Sri Lanka only.
7. Information relating to Users
All information entered into www.aristars.lk by the site visitors will be collected and stored. We use this vital information for quick and fruitful responses to your requests and communicating with you. Information about our customers is important to us. We will treat it with utmost confidentiality and will not divulge it to others. We use customer information only as described below
The content of the www.aristars.lk site is a property of Aristars Mart (Pvt) Ltd and is protected under copyright laws. The trade mark of www.aristars.lk is a registered trade mark and the sole rights of changing, modifying or using this trade mark is with Aristars Mart (Pvt) Ltd). Anyone other than www.aristars.com who involves in changing, modifying or using this trade mark without written authorization of Aristars Mart (Pvt) Ltd will be violating international copy rights laws.
9. Communication between you and aristars.lk
When you visit the www.aristars.lk site or communicating with www.aristars.lk via e-mails, you are considered as communicating with Aristars Mart (Pvt) Ltd. This permits www.aristars.lk to send e-mails and communicate with you and you are deemed to agree to all terms and conditions, notices and other means of communications that we provide to you electronically, satisfying all legal requirements.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.